communication styles

Listen up!

Listen up!

Listen to Become a Better Leader Did you know that one of the best ways to boost employee morale and become a better leader is not only free, but takes just a couple of simple steps? That's right:  shut mouth, open ears, repeat. Listen. We always forget to listen. Business owners are often extroverted and [...]
Stop Being a Pushover

Stop Being a Pushover

How even less assertive business owners can avoid being taken advantage of Being a nice boss is an amazing asset. Genuine kindness and positivity improves morale, employee trust and engagement, and your overall company culture. Meanwhile, harsh, angry, or bullying managers cause employees to leave in droves. But too often, managers and business owners think [...]
The Generation Gap – Part 2

The Generation Gap – Part 2

Millennials and Gen Z We recently started talking about the unusual situation that many businesses find themselves in as they juggle workers of four different generations (and their corresponding culture and motivations). What tends to work for employees in one generation might have the opposite effect with another, so many of the old school rules [...]
Beware of Burnout

Beware of Burnout

You might be seeing the term “burnout” a lot more these days, and for good reason, worker burnout has been increasing steadily and it can cause some real problems in the workplace. Burnout, simply put, is the emotional, mental, or physical exhaustion currently affecting nearly a quarter of the American workforce on a daily basis. [...]
The Generation Gap – Part 1

The Generation Gap – Part 1

Using generational differences to manage smarter Since people are staying healthier and living longer, retirements are getting pushed back—this makes for a pivotal change in the workplace wherein many businesses now have four quite distinct generations in their workforce (some even have five if you have a holdover or two from the Silent Generation in [...]
It’s Not You, It’s Me

It’s Not You, It’s Me

What to do when you’re the problem in your business It happens a lot. Someone is an expert in their field, their customers love them, and they think, “I’m so good at this, I should start my own business!” It’s a great notion, again, it happens a lot, but even though passion and expertise may [...]