customer service
5 Things Successful Businesses Have in Common
The stats may shift a bit throughout the years, but the hard fact of being an entrepreneur is that most businesses fail. Of course, plenty of businesses still succeed long-term and those who do find real, long-term success all have a few things in common. From good hiring practices to excellent customer service, and more, [...]
How to Capture the Millennial Market for your Pet Business
3 Changes You Should Make Today You’ve undoubtedly heard plenty about millennials over the years—I’ve even written about the best ways to manage this generation. But what you might not know is that millennials are the biggest pet owning cohort in the country and are readily spending on their pets more than any previous generation. [...]
The Biggest Customer Service Mistakes
5 missteps that actively hurt your business No matter how amazing your product or service is, consistently poor customer service will always chip away at your profits. In general, customer service can be more effective than it used to be, with even more ways to reach out and have positive and effective interactions with clientele [...]Recent Posts
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