leadership

Listen up!

communication, communication styles, employee management, employee morale, leadership, mentorship, pet business management, pet business operations by REV Team

Listen to Become a Better Leader Did you know that one of the best ways to boost employee morale and become a better leader is not only free, but takes just a couple of simple steps? That's right: shut mouth, open ears, repeat. Listen. We always forget to listen. Business owners are often extroverted and [...]

7 Ideas for Employee Rewards

communication, employee management, employee morale, leadership, mentorship, pet business management, pet business operations by REV Team

Shake up your workplace with these ideas for employee rewards Things are a little tense right now, so what better time to put some fun into the workplace. Between the novel Coronavirus, the election, and the turbulent stock market, chances are, your employees are all more on edge than normal, and you could use some [...]

5 Things Successful Businesses Have in Common

corporate values, customer service, increasing revenue, leadership, pet business management, pet business operations by REV Team

The stats may shift a bit throughout the years, but the hard fact of being an entrepreneur is that most businesses fail. Of course, plenty of businesses still succeed long-term and those who do find real, long-term success all have a few things in common. From good hiring practices to excellent customer service, and more, [...]

How to Fire an Employee

employee management, employee morale, leadership, pet business management, pet business operations by REV Team

The Right Way to Terminate Someone Legally and Ethically Most small business owners struggle with at least one aspect of the job, like understanding their financials, providing excellent customer service, or effectively managing employees, but how to fire an employee may be the most sensitive issue. Terminating an employee can be incredibly stressful and guilt-inducing, [...]

Small Business Trends to Watch in 2020 – Part II

communication, corporate values, efficiency, employee management, employee morale, leadership, pet business management, pet business operations by REV Team

Best Practices for People Management in 2020 We recently talked about some of the biggest trends that will affect small- to mid-size businesses in 2020, particularly the technological changes that you should use to your advantage to stay relevant. But even with advancements, best practices for people management in your business are still a critical [...]

Stop Being a Pushover

communication, communication styles, employee management, employee morale, leadership, mentorship, pet business management, pet business operations by REV Team

How even less assertive business owners can avoid being taken advantage of Being a nice boss is an amazing asset. Genuine kindness and positivity improves morale, employee trust and engagement, and your overall company culture. Meanwhile, harsh, angry, or bullying managers cause employees to leave in droves. But too often, managers and business owners think [...]

It’s Time to Change How you think about Failure

communication, corporate values, efficiency, employee morale, increasing revenue, leadership, pet business management, pet business operations by REV Team

Why failing in business is crucial to succeeding in business No one likes to fail. It’s embarrassing, it makes you deeply vulnerable, and in the case of running a business, it often involves the incredibly personal connections of your life’s passions and your life’s savings. But if you spend every day terrified of failing, you’ll [...]

Looking Forward: Vision Statements

branding, corporate values, employee morale, leadership, pet business management, pet business operations by REV Team

Cement your company’s direction with an effective vision statement You’ve all heard of vision statements, and you may have even thrown one together for your business already because you’re “supposed to" — but is it useful? While a mission statement breaks down your immediate goals and plans, and your strategy elaborates on how you want [...]

The Generation Gap – Part 2

communication, communication styles, corporate values, employee management, employee morale, increasing revenue, leadership, pet business management, pet business operations by REV Team

Millennials and Gen Z We recently started talking about the unusual situation that many businesses find themselves in as they juggle workers of four different generations (and their corresponding culture and motivations). What tends to work for employees in one generation might have the opposite effect with another, so many of the old school rules [...]

The Biggest Customer Service Mistakes

communication, customer service, employee management, increasing revenue, leadership, pet business management, pet business operations by REV Team

5 missteps that actively hurt your business No matter how amazing your product or service is, consistently poor customer service will always chip away at your profits. In general, customer service can be more effective than it used to be, with even more ways to reach out and have positive and effective interactions with clientele [...]